Why are the information pages in the store so important? Print

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Contact

 

Contact details can be placed both in the footer of our shop, and in one of the modules. Not limiting ourselves to provide your the email address. Many customers despite the fact that they want to make a purchase over the internet, would like to be able to use their telephone instead. Provide your e-mail address and phone number it deliver as many ways is a contact you. Remember that the internet user can contact us for 24 hours a day by e-mail. If the phone is available only at certain times, let's add to the phone number of the hours they can reach us that number. Let remember that visitors use our shop to ask a question. Even if they are for some reason not making purchases with us, create good contact with them and surely they will remember that.

Terms & Conditions

 

The owner of the online store providing electronic services is a responsible indicate the terms and conditions. 

Formal rules of the store as well facilitates the resolution of disputes in relation to the buyers. Before the client makes a purchase they want to know the rules prevailing in our shop and birthright law.
Shop owners have access to the software Zencommerce rules prepared by the lawyers.

Methods of payment

 

We will inform internet users about available payment methods, remember that the customer makes a payment with your bank account. Lack of or insufficient information about payment methods, can lead a loss of confidence in our shop, and hence the resignation of making purchases. Well let's put up our account number, and payment systems that in use. The payment methods should not fail to mention the still very popular form of payment & ldquo; cash on delivery & rdquo ;, If you do not accept this form of payment, You should write about it.

Ways and delivery costs

 

The need of the delivery by post or courier service goes hand in hand with the expansion of the cost of purchase of the product in our store. Every customer wants to know the total cost, manner and time of delivery before making a purchase. If the shipment of products is delayed or only on Certain days of the week, let's add this information. Do not send the client to the price lists of delivery courier companies, but use a clear description on delivery costs in our store, for example in the form of a table. The visitor to our store needs to know what is the cost of shipping.
It is common practice tweaks that describe tweaks in Angielski Including ways and delivery costs abroad.
That encourage customers that purchase tweaks there is a setting for a threshold at Which shipping is free .
Courier companies offer the ability that track the status of shipments, so you should include a link to the customer so they can track their shipment. Include to your customer opportunities to test the contents of the package in the presence of the courier.

Frequently asked questions



Owning a online webshop often do results in questions from your customers. When you do not have a place the where frequently asked questions are gathered, you will notice that a lot of the questions are repeated by different customers. Knowing this fact, your online webshop should have a place to gather answers for frequently asked questions. You might want to put a dry questions with full answers in one place and create popular FAQs. (With English. Frequently Asked Questions).

About the company / about the shop / about us




Zencommerce software gives you the ability to edit the information pages using the built-in editor allows you That is change the min size and font color, add photos and external links so bookmark "About the company" may be our best business card.

This is an excellent place to provide your customer and its excitation of trust. In a few words write who you are, what you do and how did you get your idea for a business.
Introduce yourself to internet users using simple and understandable language, while Avoiding the creation of artificial barriers through the use of clever wording. If you run a one-person business, do not write about yourself in the plural. Avoid using sentences like "We are a rapidly growing company," "We have products at the best prices", etc. You might tweaks want to put your photo and Office. Do not put in the "About the company" images of people taken from imagebanks.
It's important to use a good description of your company, refrain yourself from using or copying content from other online stores.
Using the communication with the client and understand Their language creating your image in the generate confidence and increase the chance That your customer will remember your shop. 


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